Head office

Sullivan Nicolaides Pathology
Laboratory address:
24 Hurworth Street
Bowen Hills, QLD 4006 Australia
Postal address:
PO Box 2014
Fortitude Valley, QLD 4006 Australia
Phone:
(07) 3377 8666
Freecall 1800 777 877
Email:
Clinicians with general enquiries:
doctors_services@snp.com.au
Patients with collection enquiries:
patientservices@snp.com.au
Doctor contacts
Doctor Services Centre
Phone: 1300 SNPATH (1300 767 284)
Fax: (07) 3377 1908
Email: doctors_services@snp.com.au
Results
Phone: 1300 778 555
Fax: (07) 3377 1900
Email: results@snp.com.au
Couriers
For specimen pick-up, please phone:
(07) 3377 8517
Client IT Support
Phone: 1800 100 769 or (07) 3377 8611
Fax: (07) 3318 7404
Added Tests
Added tests can be performed online via Sonic Dx.
Phone: (07) 3377 8528
Email: results@snp.com.au
Patient contacts
Accounts & Billing
Monday - Friday, 9 am-4 pm AEST.
Closed weekends and public holidays.
Phone: (07) 3377 8565
Callers outside of Brisbane: 1300 732 030
Email: patientservices@snp.com.au
Warfarin Care Support Centre
Warfarin Care Support Centre:
Monday - Friday, 10.00 am-4.00 pm AEST.
Closed weekends and public holidays.
Phone: (07) 3377 8578
Callers outside of Brisbane: 1300 769 440
Fax: (07) 3377 8461
Warfarin Dosing:
Monday - Friday, 10.00 am-4.00 pm,
Saturday, 10.00 am-noon AEST.
Closed Sunday and public holidays.
Phone: (07) 3377 8777
Callers outside of Brisbane:1300 769 440
Fax: (07) 3377 8461
Patient Services Support Centre
Monday - Friday, 6.30 am-5 pm,
Saturday, 7 am -noon AEST.
Closed Sunday and public holidays.
Phone: (07) 3377 8230
Callers outside of Brisbane: 1300 020 349
Fax: (07) 3377 1913
Email: customerfeedback@snp.com.au
Patient Results
Request your pathology results via our online self-service portal.
Alternatively, contact our Patient Results team:
Monday - Friday, 9.00 am-5.00 pm AEST.
Closed weekends and public holidays.
Phone: (07) 3377 8756
Email: patientresults@snp.com.au
COVID-19 Travel Hotline
Monday - Saturday, 8.00 am-6.00 pm,
Sunday, 8.00 am-1.00 pm AEST.
Closed public holidays.
Phone: (07) 3300 8930
Email: snpcovidtravel@snp.com.au
Other contacts
Clinical Trials
Phone: (07) 3377 8782
Email: snpclinical_trials@snp.com.au
Commercial Testing Services
Phone: (07) 3377 8725
Email: SNP_CommercialTesting@snp.com.au
Aged Care Facilities (ACFs)
For aged care facility collections.
Phone: (07) 3377 8110