Payment options
We offer a number of payment methods to make it convenient to pay your account.
Pathology is a specialist medical service. Our fees for pathology are based on the Australian Medical Association Fee Schedule. We limit our fees so that your out-of-pocket expenses are kept to a minimum.
Where is my customer reference number?
Your customer reference number (or CRN) is located next to the BPAY® symbol as well as under the internet and telephone credit card payment options on the front of your invoice.
Billing Policy
For further information on paying your account, including Medicare eligibility, please refer to our Billing Policy.
How to pay your account
Online via credit card
Pay your account online (American Express, Visa and Mastercard credit and debit cards accepted).
Your receipt will be sent to you within seven working days.
Telephone via credit or debit card
You can pay your account via credit or debit card using telephone banking (American Express, Visa and Mastercard credit and debit cards accepted).
Your receipt will be sent to you within seven working days.
Internet banking BPAY®
To pay a bill via BPAY® from your internet banking, you will need your Customer Reference Number (CRN) located at the bottom of your invoice. The CRN needs to be included as your payment reference number so we can match your payment to your account.
The CRN number is unique for each account. You will need to change the CRN for each new account being paid.
SNP BPAY biller code: 51573
Your receipt will be mailed to you within seven working days.
Australia Post
Pay in person via Post Billpay® at any Australia Post location. Simply present the payment slip from your SNP invoice with your chosen payment method.
SNP Post Billpay code: 2470
Your payment receipt will be mailed to you within seven working days of processing your payment.
Note: your Australia Post payment receipt can be used to claim any eligible Medicare rebates.
To pay by cheque or money order, detach the payment slip from your SNP invoice and include it with your payment method in an envelope. Your cheque or money order should be made payable to 'Sullivan Nicolaides Pathology'.
Mail payments should be sent to:
Sullivan Nicolaides Pathology
Accounts Receivable Department
PO Box 2014
Fortitude Valley QLD 4006
Your payment receipt will be mailed to you within seven working days of processing your payment.
Need help? Contact our Patient Services Support Centre
P (07) 3377 8565 | E patientservices@snp.com.au
Monday-Friday, 9 am-4 pm AEST. Closed weekends and public holidays.